FIND Eyewear 

Last Updated: August 2026

1. Orders

All orders are confirmed through our official website or official FIND social media channels.

Please make sure your name, phone number, address, and product details are correct before confirming your order.

FIND reserves the right to contact customers to confirm orders before shipping.

2. Payment

We currently offer Cash on Delivery or transactions from Intsa Pay across Egypt where available.

The customer is responsible for paying the full order amount, including applicable shipping fees, upon delivery.

3. Shipping

We deliver across Egypt.

Delivery time may vary depending on the governorate and courier service. Customers will receive their order through the contact information provided during checkout.

Shipping fees may vary depending on the delivery location.

4. Exchange & Return Policy

We want you to be completely satisfied with your FIND eyewear.

Products are eligible for exchange or return only if they meet the following conditions:

• The product must be unused and in its original condition.

• The sunglasses must include all original packaging and accessories.

• The product must not have scratches, damage, or signs of use.

• Proof of purchase/order details may be required.

For damaged or incorrect orders:
Please contact FIND as soon as possible after receiving the order and provide clear photos/videos showing the issue.

5. Non-Returnable Conditions

We cannot accept returns or exchanges for products that:

• Have been worn or used.

• Have scratches or physical damage caused after delivery.

• Have been modified or repaired.

• Are missing original packaging or accessories.

• Have been damaged due to improper handling or storage.

6. Product Inspection

Customers are encouraged to inspect the sunglasses and packaging immediately upon delivery.

If you receive the wrong product or notice visible damage, please contact our customer service before using the product.

7. Product Colors

We make every effort to display product colors accurately. However, colors may appear slightly different depending on your device screen, lighting conditions, and photography.

8. Warranty

FIND products are manufactured with attention to quality and durability.

Warranty coverage, where applicable, applies only to manufacturing defects and does not cover damage caused by misuse, accidents, scratches, or improper storage.

9. Customer Responsibility

Customers are responsible for providing accurate delivery information and being available to receive their orders.

Incorrect or incomplete information may result in delivery delays or additional shipping charges.

10. Promotions & Discount Codes

Promotional offers and discount codes are subject to their individual terms and validity periods.

Only one promotional code may be used per order unless otherwise stated.

FIND reserves the right to modify or end promotional offers without prior notice.

11. Customer Service

For questions regarding orders, exchanges, returns, or products, please contact FIND through our official communication channels.